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Peaks and Dales Motorhome Hire Terms and Conditions

 

Terms & Conditions

 

Drivers.

Drivers must be over 25 and under 75 years of age, (there is an insurance loading for drivers over 70) and have held a full driving licence valid for the relevant vehicle for at least two years prior to the commencement of hire. Driver's licence must be free of endorsements except for minor speeding or parking offences (drivers with more than 6 penalty points may be subject to an insurance loading).

Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive, please telephone to check. UK photo card licences must be produced with a valid passport and utility bill at the time of vehicle collection. Please note: (As from 8 June 2015 the paper counterpart to the photo card driving licence will be abolished) Visitors from abroad must produce a valid endorsed domestic driving licence or international driving permit and their passport. Failure to present the correct documentation at the time of collection will result in cancellation of the vehicle hire.

Insurance.

Fully comprehensive insurance for the use in the UK and Europe is included within the hire charge. The insurance is only valid for the period of the hire thus any late return would automatically constitute a traffic offence under the Road Traffic Act. Invalid insurance means the driver and main hirer become personally liable for any accident damage to the motorhome, third party property and third party personal injuries.

Insurance cover is for the vehicle and equipment only. Personal possessions are not covered; hirers are advised to take out holiday insurance.

A £500.00 damage deposit/bond is payable at commencement of hire. If the vehicle is returned in good condition, whole and undamaged, with a clean interior, cooker, oven & fridge and no other excesses to be charged, the deposit will be refunded within 3 days.

Should the condition of the vehicle be otherwise; then repairs, replacements or cleaning cost will be initially charged against the deposit. If the hirer is found to have damaged the vehicle by negligence, (i.e. no other person or vehicle is involved) the hirer will be responsible for full rectification costs which will initially be charged against the deposit. Front and rear bumpers, over cab mouldings, roof lights, windows, wing mirrors and external doors are typical components prone to damage by negligence.and may not be covered by insurance.

Failure to return the vehicle in a clean condition, (particularly the cooker, oven & chemical toilet) will incur a minimum £80.00 valeting charge.

Reservations.

Please telephone or email your date and vehicle choice to confirm availability, and advise us of any special requests.

Your telephone or email booking will be held for 3 days. A deposit of £250 is required to secure your booking,

A booking confirmation email will be sent confirming the outstanding balance, this should be paid 28 days prior to the start of your motorhome hire. Please note if full payment has not been received 28 days prior to hire commencement, without prior written consent from the Company, the booking will be taken as cancelled.

 

Cancellations

Should the hirer cancel the booking without 28 days' notice, the company will endeavour to re-hire the motorhome. If successful, the amount paid will be refunded less an administration charge of £50.00.

However if re-hire is not successful the hirer will be liable for the deposit and any hire charges already paid. Hirers are advised to obtain their own holiday insurance to safeguard against such eventualities. We reserve the right to cancel the booking before commencement of hire if the named driver's licences are invalid or do not comply with the requirements in the terms and conditions. In this case you will forfeit the booking deposit and hire charges already paid.

Collection and returns

Vehicles are available for collection after 2.00pm and must be returned by 11.00am, unless otherwise arranged in writing prior to the commencement of the hire.

Failure to comply, may result in the hirer being surcharged at the rate of £50.00 per hour, together with any additional costs incurred by the company. No refunds will be given for an early return of the vehicle.

The hirer acknowledges delivery of the vehicle clean and the contents free from any defect or damage and complete other than as specified by the company on the inventory/damage declaration form. The hirer is advised to check the vehicle thoroughly before leaving the company's premises. Upon return the company's representative will check the vehicle for damage, cleanliness (particularly the cooker, oven, fridge and chemical toilet). Including the condition of the tyres, which are not included in the company's insurance cover, any such damage is the hirer's responsibility. 

Liabilities

We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from motorhome breakdown, accident or any other such related causes. All accidents and any damage (no matter how minor) to either the exterior or interior including tv/dvd etc. must be reported immediately by telephone to Valerie on  07743 247890. This will enable us to order parts etc. so that the vehicle can be repaired upon your return for the next hirer. For motor accidents an accident report form must be completed at the termination of hire. The hirer shall be liable for all costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations.

Damage to windscreens are subject to standard vehicle insurance excess of £500. Damage to tyres, and punctures are the responsibility of the hirer, and are not covered by company insurance. You are required to check the condition of tyres and engine fluid levels on a daily basis. The hirer is required to keep the motorhome under their control throughout the hire period. The vehicle must be locked at all times when unattended.

 

Breakdown

In the unlikely event of a breakdown a recognised recovery service are at the disposal of the hirer. The number is in your welcome pack. The hirer is authorised to spend up to £100.00 on repairs, this will be repaid on submission of a valid receipt. For repairs costing more than £100.00 prior approval from Peaks and Dales Motorhome Hire must be obtained. Please call the office on 07743 247890

Fuel & Gas

The level of the fuel gauge will be noted upon collection (usually full). The hirer is responsible for returning the vehicle with the fuel gauge at the same level. Two gas cylinders are supplied with at least one full. If further Gas is required, it is the responsibility of the hirer to provide this at their own cost.

Smoking and strong odours.

You are not permitted to smoke in our vehicles. IT IS AGAINST THE LAW. The use of electronic cigarettes, scented candles, josh sticks etc should not be used in the vehicle. Where possible any cooking involving strong odours that will linger should be avoided and the vehicle should be ventilated by opening widows. In the event that the vehicle is returned with any unpleasant odours, the cost for valeting will be taken from the deposit as required.  

Availability

Whilst we will make every effort to ensure that the reserved motorhome is available. If due to circumstances beyond our control this is not possible, and an alternative suitable motorhome is not available, our liability is limited to the refunds of all monies paid by you. Some motorhome features may differ slightly to those illustrated on the brochure / web site.

Agreement

By making a booking and paying a deposit the Customer/Hirer is entering into a contract with Peaks and Dales Motorhome hire and agrees to abide by the hire terms and conditions as set out.

Seatbelt law & Motorhomes

Take into consideration the number of passengers you will want to take with you. Seatbelt law for motorhomes is confusing. The driver and any front passengers must wear a seatbelt. Passengers in the rear must wear seatbelts if they are available, and should be in forward or rear facing seats. This is further complicated as motorhomes with no seatbelts whatsoever can take passengers in the back with no seatbelt (though you can still be pulled over and booked if the police deem your situation to be unsafe). Also, if there is only one seatbelt in the back then you can only take one passenger, regardless of the fact that if there were no seatbelts at all you would be able to take more passengers…

Confused? Yes, we are too, but we think the safest and best advice is that all passengers should be belted, and sat in forward or rear facing seats.